Am I in Sync?: Using Video in E-learning

One of my clients provides fuel and services to the exciting aeronautics industry. They LOVE video and use it extensively in their training courses. In designing a number of courses for them, I had the opportunity to do a lot of video editing. As much as I enjoy working with video, I always want it to support and not detract from the message being conveyed in each scene.

This week’s Articulate e-learning challenge is all about how to sync video up to your content. So in this article, I will share three different ways to do just that!

Back and Forth

In this first example, I had a picture and text layout that I really liked. So, I brought out each bullet with the picture and then faded in the video to support the more detailed explanation of each bullet, going back and forth between the still shot and the video.

No Bullets, Just Video

For this one, I didn’t use any bullets, but just edited the video so it would be in sync to the audio content. So when she’s talking about smiling or shaking hands, that’s what you see on the screen. I also edited the video so that the actual sound from the video comes in for just a couple seconds so you can hear the CSR saying “Hello, Mr. Smith…”

I used Pinnacle Studio video editing software which allows you to have video on separate tracks, just like in a music recording studio soundboard. I clipped out that little bit of video with the CSR greeting the customer and put it on a separate track from the rest of the video which was on a muted track. Then, for the voiceover audio track, I added a couple seconds of silence, so the narrator would pause while the CSR was talking. It’s a neat effect, and it also gets the learner’s attention!

You can add silence to any track either in your video editing software or after importing it into Articulate Storyline (which is my favorite e-learning design and development tool).

Bullets on Top of Video

In this final example, I added a semi-transparent rectangle on top of the video and animated in the bullets in sync to the voiceover. This is my most common approach.

Whatever media you are using, always strive to make it support the content. Yes, using advanced animations and creative visual effects CAN effectively keep the learner engaged in the course, but don’t get too carried away and end up distracting the learner. Let me know what you think. Do you have any other ideas or approaches to using video you’d like to share?

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Presenting Dos and Don’ts

The good old “Dos and Don’ts” list is a quick and easy way to teach people how to perform their jobs. This week’s e-learning challenge was to create a novel way of presenting these lists. So, I decided to make mine about the restaurant business, directed towards those on the front lines, the servers.

DosDonts

I recently saw a graphic image of two faces facing each other in b/w and I thought I could employ similar imagery to create this simple little interaction. The learner is presented with a scenario and then selects either the “Do” face or the “Don’t” face to see an example of each.

DosDontsFeedback.jpg

This could very easily be adapted to give actual lists of Dos and Don’ts for each scenario even though I only offered one example for each.

DosDontsFeedback2.jpg

Rather than using the Next and Previous buttons, I gave learners the option to “Try Again” to see the other option for the current scenario or to go on to the “Next Scenario”. Try it out yourself and let me know what you think!

Plussing it in E-Learning

When Walt Disney’s imagineers thought they “nailed it” with a piece of animation or an attraction, he would implore them to “plus it” to give it that extra bit of magic. I like to think one of our roles as e-learning designers should be to do the same.

Click to view Blowing Bubbles Sample

Click to view Blowing Bubbles Sample

But when we start thinking about throwing in lots of bells and whistles the old fears start creeping in. “My client or company won’t want to pay for all that fancy wizardry.” “What will this do to the budget?” “What about project creep?” “Won’t this just be distracting to the learner?”

I think there is a right way and a wrong way to “plus” an e-learning piece. Yes, you don’t want to blow the budget and no, you don’t want to overdo it. Think of “plussing it” like adding an exotic spice or two at the end to enhance a good recipe. You’ve already got the basic graphic and instructional design approach figured out and most of the course is already developed.

Click to view Sample of Plussing Bullets

Click to view Sample of Plussing Bullets

Now you can sprinkle in a few bits of pixie dust here and there to add a bit of wow to the course. You don’t want it on every screen as it can lose it’s impact or simply become overwhelming. I remember seeing a PowerPoint presentation about a software piece called TrainEngine, and the designer replaced every bullet on every slide with the image of a train engine coming in from the side. It was a clever idea, but it was WAY too much.

Finally, keep in mind that your visual/audio enhancements need to support what you’re trying to teach at that moment and not distract from it.  Ultimately, your goal is to teach the learner something specific and make it memorable. In this sample below, notice how I added bits of sound to go with the images and how the bus appears to roll into the picture while staying inside the frame.

Click to view sample

Click to view sample